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default30863216p30njd
Participant
July 3, 2023
Question

plugin defeituoso

  • July 3, 2023
  • 4 replies
  • 421 views

Apareceu uma mensagem de que houve uma falha na última sessão que poderia ser causada por plug-ins defeituosos ou preferências corrompidas. Logo, desinstalei o software e instalei de novo, mas não houve mudanças, até tentei outras versões, mas o programa continuou não abrindo.

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4 replies

nishu_kush
nishu_kush
Legend
July 4, 2023

Hi default30863216p30njd,

 

Sorry to hear about the crash.

Did you try running After Effects in Safe Mode with the third-party plug-ins disabled? Did it help? Are there any error messages or crash reports after the crash? What are your system specifications (CPU, GPU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 4, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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default30863216p30njdAuthor
Participant
July 4, 2023

After Effects

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 3, 2023

what app?

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