Plugin in not compatible

Forum|Forum|4 years ago
September 3, 2021
3 replies
1166 views

[Moderator moved from Download & Install to After Effects.]

Hey all

I just purchased a plugin for AE and when trying to install it it says its not compatible (nothing about AE requirements on marketplace). Spoke to the chat and they said to get a refund i need to post on here - feels odd but ok!

Can anyone help ?

This topic has been closed for replies.

DangNH

Participant

That weird, You should ask refund from the author of the plugin or wait for their update thou. In the mean time you may need to download a previous competible of AE if you still wish to use that plugin.

Nancy OShea

Community Expert

Go back to Exchange. Contact the plugin maker through their website. Tell them about the problem you're having and ask if they have a new version that's compatible with latest After Effects.

https://exchange.adobe.com/creativecloud

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

This is a public forum, not Adobe support... chat was wrong, nobody here can help

Go back to chat

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