Plugins disappear with updates

Forum|Forum|6 years ago
January 2, 2020
1 reply
6600 views

Hi all

I'm reaching out as I haven't found a solution for this anywhere. I have purchased 3rd party plugins and every time I update After Effects I either lose them or there is some sort of registration issue with the installation folder.

Are there any settings in AE to keep my plugins as they are when updating?

Thanks in advance.

This topic has been closed for replies.

R

Rick Gerard

Community Expert

Most of the time the After Effects installer will be smart enough to look for 3rd Party plug-ins that are installed by an installer. It often misses 3rd party effects that are just copied to the Plug-ins folder. There is no reason to buy plug-ins again if you properly register them and keep even modest records. We need details to give you much more help.

I did notice that AE 2020 installed from the Creative Cloud app did not find my Boris FX or Red Giant effects so I had to run the installers again.

CJB_001Author

Inspiring

Hi Rick

Thanks for the prompt response. The script is Joysticks n Sliders from aescripts+ I get an error saying the plugin file is missing, even though it's not.

Kyle Hamrick

Community Expert

Are all the files living in the correct version of AE? 2020 won't see it in the 2019 support files, for example.

I'd try a fresh install -> go back to aescripts.com, log in, and go to your downloads folder. Try reinstalling J&S and see if your issue continues. If so, submit a support request to aescripts - they are always prompt and helpful.

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