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Inspiring
February 7, 2024
Answered

preview stopped working

 recently my preview has stopped working in after effects - it has been fine for ages. Today when I press play i just see a white screen - when I press stop all the assets on the screen appear.

 

I tried doing things like clearing the memory, restarting and so on - to no avail. A sound file plays fine. Other posts talk about drivers but I am not sure how to check them out tbh

 

I am running windows 11

What should I do? 

 

Thanks

 

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Airweb_AECorrect answer
Legend
February 7, 2024

Enable Play Video in Preview icon.

 

 

2 replies

Airweb_AECorrect answer
Legend
February 7, 2024

Enable Play Video in Preview icon.

 

 

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maxelcatAuthor
Inspiring
February 7, 2024

oh brother - thanks!!!

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