problem with multiple copies on ae

Question

Hello, I am here because i am desperate need of help. I've been happening this problem with after effects 2020 I use a macbook pro M1. Everytime i open it up it shows-- Will be posted in photos above. As I am not sure on how to find these and how to uninstall these ''copies'' I've been looking everywhere, in every folder and theres nothing. Ive been trying for hours and hours. I dont know what the solution is here. Someone told me they might be third party and thats why? I dont know. But im hoping here someone gives me step by step on how to uninstall copies.

nishu_kush · Answer

Hi spawn339581440lhf,

Is there a specific reason why you're using the old version? 2020 is an old version and not built for the M1 chip. I'd suggest installing the latest version and see if that helps. You do not need to remove the 2020 version. The latest version would be a separate install and you can keep them both.

Note: If you remove the 2020, you won't be able to install it again.

Let us know how it goes.

Thanks,

Nishu

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded