Problème GPU ou de pilote

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Bonjour,

Je rencontre des soucis avec After Effects. Un message d'erreur s'affiche et le programme se ferme.

Vous pouvez vous référer aux deux captures d’écran, ci-jointes.

Merci d'avance pour vos retours.

Meilleures salutations.

Error or problem

nishu_kush

Legend

As suggested in the error messages, have you tried updating your GPU driver? What are your system specifications (CPU, GPU, RAM, OS version)? Also, what version of After Effects are you using?

Let me know.

Thanks,
Nishu

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A

Anonymous

Hello 👋

Yes, I use the latest Quadro Studuio driver from Nvidia (Version 576.28).

Here are my system specifications :

CPU : AMD Ryzen 9 5950X

GPU : PNY Quadro RTX 5000

RAM : 128GB. DDR4 3200 (4x 32GB)

OS : Windows 11 Pro x64 24H2 Build 26100.3915

After Effects Version : 25.2.2

Please note that before the error message appears, the monitor (MSI Prestige PS341WU) loses the DisplayPort signal.

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nishu_kush

Legend

Thanks for the details. I did some research and found out that this is a known issue with After Effects, and the product team is working on a fix. Sorry for the inconvenience.

Let me know if there are any other questions.

Thanks,
Nishu

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