Project has missing fonts

Hi team,

we are facing issue in processing aep graphic files

This is the zip file with 3 fonts

We have all these 3 fonts installed in our system

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font Coronette.otf is already installed

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font FranklinGothicLTProDmCn.otf is already installed

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font FranklinGothicURWLig.otf is already installed

This is the logic used to check the fonts.

File.exists?("C:/Windows/Fonts/#{font_name}") or File.exists?("C:/Windows/Fonts/#{font_name.gsub(/\.otf/i, '.ttf')}")

But still aerender is throwing error

1. WARNING:After Effects warning: Project has missing fonts.

2025-09-12T23:56:57.824Z ERROR: Reported Error/Warning in aerender: WARNING:After Effects warning: Project has missing fonts.

can you please let us know, how to resolve this issue

Participant

@ToolfarmJP @nishu_kush

Opening the project in the after effects works. But we are using cli commands, which throws this error even if all the fonts are downloaded

Community Expert

Do you get the same warning if you open the project on the rendering PC? The same fonts should be installed on the rendering PCs.

Legend

Thanks for writing in, Sujith. Have you tried opening the project file in After Effects? Does it show fonts missing?

Thanks,
Nishu

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