Project has missing fonts

Hi team,

we are facing issue in processing aep graphic files

This is the zip file with 3 fonts

We have all these 3 fonts installed in our system

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font Coronette.otf is already installed

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font FranklinGothicLTProDmCn.otf is already installed

2025-09-12T23:56:38.542Z INFO: Aerender#install_font: Font FranklinGothicURWLig.otf is already installed

This is the logic used to check the fonts.

File.exists?("C:/Windows/Fonts/#{font_name}") or File.exists?("C:/Windows/Fonts/#{font_name.gsub(/\.otf/i, '.ttf')}")

But still aerender is throwing error

1. WARNING:After Effects warning: Project has missing fonts.

2025-09-12T23:56:57.824Z ERROR: Reported Error/Warning in aerender: WARNING:After Effects warning: Project has missing fonts.

can you please let us know, how to resolve this issue

Participant

@ToolfarmJP @nishu_kush

Opening the project in the after effects works. But we are using cli commands, which throws this error even if all the fonts are downloaded

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Community Expert

Do you get the same warning if you open the project on the rendering PC? The same fonts should be installed on the rendering PCs.

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Legend

Thanks for writing in, Sujith. Have you tried opening the project file in After Effects? Does it show fonts missing?

Thanks,
Nishu

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