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rtdc
Known Participant
Mar 25, 2024 9:55 AM UTC
Question

Projects doesn't open (freezing) after upgrading to MacOS Sonoma

After upgrading from MacOS 13 to MacOS 14 Sonoma on iMac20,2 yesterday, After Effects (24.2.1) freezing while opening project files. I can see that files are being loaded in Project window, then Render Queue loads list with recently rendered comps, and it freezes (sometimes at 78, 98 or 99%). 

1) I tried to reboot;

2) tried to open in safe mode;
3) I tried to reset preferences ( helped with opening one project that was freezing before, but didn't help with other projects I tried to open later, even after resetting preferences multiple times).

4) uninstalled and installed AE 24.2.1

 

The only workaround is to import old project file in new project.

10 replies

Participant
May 12, 2025 7:22 PM UTC

OOOOOOOOmg. just disabled all third-party fonts and successfully opened my aeps. Perhaps there is an issue with the recently installed font. Who would have thought of this sh*t

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Participant
May 12, 2025 7:10 PM UTC

This post is the closest I have seen to the problem I am currently facing. Although couldn't solve mine, thank you anyway :(. It seems that every Project >20MB on my mac dosen't open since few days ago, which never happened before. macOS 15.2 beta, have tried on both 23.6 & 24.6.

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nishu_kush
Legend
Mar 26, 2024 11:42 AM UTC

I agree with the expert's suggestion. In case you were using Cinema 4D files in the project, installing 24.1 would be a good idea because of a known issue. If that doesn't help, try importing your project file into a new project.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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rtdc
rtdcAuthor
Known Participant
Mar 27, 2024 11:37 AM UTC

So I just tried to open project file with previous AE version (24.1) and it also was freezing. I'm not using C4D files. Projects have some comps, some precomps, imported footage (mp4), imported PSDs and other image files. And yes, I will be importing my projects files into project files, since it is only way I can edit projects from previous MacOS.

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ToolfarmJP
Community Expert
Community Expert
Mar 26, 2024 1:04 AM UTC

Would you also try to install older versions of After Effects and try to open some project files?

 

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