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D
defaultfkp7assd4x4j
Participant
February 22, 2024
Question

PS files appearing black in AE comp

  • February 22, 2024
  • 1 reply
  • 163 views

I am importing a PS file into AE but the images don't appear and are black. The PS file is RGB and I can see the files as PS files in AE but thet still won't appear and are black.

 

t is a layered file that I want to animate but can't do anything as I cannot see the images.

 

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1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 22, 2024

That's not ideal.

Does it happen with all the PSD files? Can you create a new PSD file (make sure it's an RGB document) and import it? What's the version of After Effects and the OS you're working with? Also, what are your system specifications (CPU, GPU, RAM)?

Let us know, we're here to help.

 

Thanks,

Nishu

D
defaultfkp7assd4x4jAuthor
Participant
February 26, 2024

AE: 24.1.0 (Build 78)

OS: Sonoma V. 14.2.1

Apple M1 Max - 32gb

 

Other photoshop file worked and all were in RGB.

 

Thanks

 

John

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 26, 2024

Thanks for the details, John.

Can you share the file with me to test? I'd love to take a look. Feel free to DM me.

 

Best,

Nishu

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