PSD import to AE freezes AE (CC2019 16.0.1)

Forum|Forum|7 years ago
December 27, 2018
2 replies
524 views

Hi,

I cannot import PSD file into AE. It physically imports , but when I try to open the new composition (created by importing PSD) the program just stops responding. This happens with every psd file i have.

After downgrading to 16.0.0 - psd import works just fine.

Help?

Adrian

This topic has been closed for replies.

S

Sneak4Author

Participant

After I finished the project (after reverting to 16.0.0), I upgraded again to 16.0.1 and import works fine now. Probably sort of workaround!

OussK

Community Expert

i test it on mac os x Mojave with AE 16.0.1 and it work fine without any issue,

Try to reset AE preference so may this can help some time, really i don't prefer to use the 16.0 release since it have a lot of issue.

To restore the preference settings in AE, press and hold the following keys while the application is starting.

Ctrl+Alt+Shift (Windows)

Command+Option+Shift (Mac OS)

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