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"RAM used has been extended for previews. Adjust RAM settings in Preference> Memory & Performance."

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I'm trying to use edit a video in After Effects that I downloaded from Adobe Stock. It has a green screen and I'm trying to do motion tracking, but keep getting the following error message, "RAM used has been extended for previews. Adjust RAM settings in Preference> Memory & Performance." I did everything it said to no avail. I purged 'All Memory & Disk Cache' as well. I also created more available space on my computer by offloading apps to an external hard drive and I'm still getting the error message. No other apps are in use at the time of using After Effects. I just keep getting the error message and seeing this green flicker and glitch when previewing my work. It's stuck on 2 frames and won't preview further.

I'm running After Effects 22.6 on a Macbook Pro, Mac OS Monterey 12.5..1, M1 chip, with 8GB of memory.

ShiveringCactusCorrect answer

Community Expert

holyguacajoley a little lower down suggests that downgrading to 22.5 has solved the issue for them. There's obviously something / bug going on here as lots of people are commenting - I suspect the original poster's issue was indeed caused by RAM but given the other replies here, I'd say downgrading for now might be your best option.

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A

awbwa

Participant

I'm having the same problem 64GB of RAM, nothing else opened and not doing anything heavy.

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Ousama AlRefai

Participating Frequently

The only temporary solution is restart After Effects or maybe restart the computer and try again !!

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G

Gokul5D85

Participant

I am also facing the same proble. My device is 'Macbook pro - M1 processor (16 GB RAM)'.

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F

Fraa2124096092

Participating Frequently

Same issue with 64GB of RAM, won't even preview a shape layer moving from left to right! What is going on?

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unmesh.pansare

Participating Frequently

The solution to this problem is very clearly explained in this video - https://www.youtube.com/watch?v=xF6-zeP4Npw

It explains a few options and also how to downgrade which is what has worked best.

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fady201214

Participating Frequently

I have the same issue with 32GB RAM !!!!!

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unmesh.pansare

Participating Frequently

The solution to this problem is very clearly explained in this video - https://www.youtube.com/watch?v=xF6-zeP4Npw

It explains a few options and also how to downgrade which is what has worked best.

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D

Dawid26312994cvuu

Participant

I have the same problem. Before that, everything was working.

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P

Puck1984

Participant

Any luck? I've the same exact problem

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holyguacajoley

Participant

I've downgraded to 22.5 0 (Build 53) after reading that this could be a fix, and so far playback has been great. Anyone know how we can expidite this bug so they can troubleshoot the current version?

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Ousama AlRefai

Participating Frequently

I have the same problim right now and the RAMs is 16 GB DDR4 !!!

Please help me, If I Upgrade my RAMs to 32 GB, Could that solving the problem ?

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H

holyguacajoley

Participant

I have 32GB of RAM and I'm getting the same issue when I wasn't getting this issue a month ago. I was able to work with Premiere and AE just fine but as of late, this "RAM has been extended for previews" has been popping up constantly even at 1/4 playback.

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Ousama AlRefai

Participating Frequently

When I Upgrade my RAM to 40 GB, the problem happened less.

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P.M.B

Legend

Also try disabling Multiframe Rendering. I've found when using effects that don't support it, it causes slowdown and instability.

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~Gutterfish

Joost van der Hoeven

Community Expert

8 GB of RAM is not enough for Ae. Sorry.

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Afroon2436345368ci

Participant

Well im facing the same issue with 64GB of RAM ... now what?

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ShiveringCactus

Correct answer

Community Expert

holyguacajoley a little lower down suggests that downgrading to 22.5 has solved the issue for them. There's obviously something / bug going on here as lots of people are commenting - I suspect the original poster's issue was indeed caused by RAM but given the other replies here, I'd say downgrading for now might be your best option.

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R

Rick Gerard

Community Expert

8 GB of ram is half the minimum system requirements. Open Preferences/Memory and Performance, and select 4 GB for other applications. Close all other applications that you have open, then try motion tracking again.

Camera Tracker may work. Mocha AE, which is an excellent planer (surface) tracker, and the Track Motion (feature tracker) should all work now.

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