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archeyyyy
archeyyyy
Participant
May 7, 2026
Answered

random error from the GPUSniffer file

  • May 7, 2026
  • 1 reply
  • 21 views

Whenever I open aftereffects, it pops up with this message saying it couldn’t open GPUSniffer or something. AE has worked fine for about a year, and this is the first time its started happening, but it stops me from getting in or doing anything. 

GPU: AMD Ryzen RX 9060 XT

CPU: AMD Ryzen 9 9950X3D

    Correct answer Nishu Kushwaha

    Thanks for sharing via DM that you were able to fix the issue by installing the newly released GPU driver and resetting the preferences of After Effects.

    Feel free to reach out if there are any other questions. Moving this thread from Bugs to Questions.

     

    Thanks,

    Nishu

     

    1 reply

    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity Manager
    Community Manager
    May 7, 2026

    Hi there,


    Sorry to hear about the crash. In the crash reporter, can you check "Adobe may contact me for fixes and workarounds at" and provide your email id to it and submit the report? Also, share the email ID with me via DM. That way, we can find your crash report and investigate what's going on.

    In the meantime, try updating the GPU driver if it has not been updated already.

    Looking forward to your response.


    Thanks,

    Nishu

    archeyyyy
    archeyyyyAuthor
    Participant
    May 7, 2026

    my GPU is up to date, and I tried rolling back but I still couldn’t get in. When I rolled back it didn’t give me the error message however, just refused to open ae and stayed on the initializing OpenCL catch forever.

    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity ManagerCorrect answer
    Community Manager
    May 8, 2026

    Thanks for sharing via DM that you were able to fix the issue by installing the newly released GPU driver and resetting the preferences of After Effects.

    Feel free to reach out if there are any other questions. Moving this thread from Bugs to Questions.

     

    Thanks,

    Nishu

     

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