Re: Can not install 2021 versions anymore.

Forum|Forum|3 years ago
November 9, 2022
4 replies
512 views

Also having this problem with AE.

Can install older versions, but only 2022 and up.

Why take away 2021 already?

This topic has been closed for replies.

Topher Welsh

Participating Frequently

I know this doesn't help now, but there is a tickbox for "Remove Previous Versions" or something like that when you go to update from one version to another. I always leave the previous version installed for at least 6 months, because there is always gonna be some script, plugin, or project that comes in and I need the previous version because thats the compatible one.

--------Topher Welsh

nishu_kush

Community Manager

Hi defaultgfszhvirsget,

More details: https://helpx.adobe.com/in/support/programs/cc-support-policy.html

Feel free to reach out if there are any other questions.

Thanks,

Nishu

D

defaultgfszhvirsgetAuthor

Participating Frequently

Thanks.

But I don't understand why you stop giving access to an app that's not that old even?

AE 2023, just got released fairly recently. Now there's no access to the bug free /completley updated AE2021.

You can only install AE2022 or 2023 from the app. A year or so ago you had access to like 3-4 prior builds of AE.

Curious on the decision to just abandon all access to it?

No one should need support for AE2021 as it was in it's final build and working pretty good. But access to the final build should still be available, IMO. It's like throwing out a perfectly good jacket cuz you got a new one. Then the new one gets destroyed and you've got no backup.

And yes, I did get the installer from Adobe, but why not have the installer install the final build? Or give access to the updates.

PECourtejoie

Community Expert

Hi, are you on a PC? A Mac? if the latter, does it use an Apple Silicon processor?

Is the CC application up to date?

Mylenium

Legend

Your statemnt doesn't make much sense. You should be able to install as far back as the 2018 versions. Without any system information and possibly other technical details we can't tell you much, though, as to why the CC app may not offer other versions.

Mylenium