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L
LJ1995
Inspiring
November 20, 2018
Answered

Realtime Preview Not Working

  • November 20, 2018
  • 2 replies
  • 756 views

My AE is wonky the last couple days. I had kernel_task running slowing everything down so I updated the OS to mojave, that seems to have solved things being slowed, but some of AEs features haven't been working as they should.

My preview window isn't updating in realtime, if I add a solid or text or change text in a comp, it doesn't show... only after I hit spacebar does it update in the comp window.

I have an iMac with 64GB of ram, so, things are normally going smoothly.

When I try to go page up/down to go frame by frame nothing in the comp window changes. It stays frozen unless I press spacebar and then it updates to the frame I'm on.

What can I try?

    This topic has been closed for replies.
    Correct answer Dave_LaRonde

    Have you tried resetting your preferences?

    2 replies

    Mo Moolla
    Mo Moolla
    Legend
    November 20, 2018

    Trash your preferences files and restart

    If this doesn't solve the issue uninstall AE with Adobe CC Cleaner Tool and make sure you allow it to delete preferences

    Reinstall AE

    Let me know if this works for you

    Mo

    L
    LJ1995Author
    Inspiring
    November 22, 2018

    Thanks! that worked

    L
    LJ1995Author
    Inspiring
    November 20, 2018

    for some reason the memory usage AE is taking up is 40GB in the activity monitor... I'm not doing anything complex, it's just pictures and text.

    What is going on???

    Dave_LaRonde
    Dave_LaRondeCorrect answer
    Inspiring
    November 20, 2018

    Have you tried resetting your preferences?

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