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elias_318
elias_318
Dec 15, 2025 10:47 PM UTC
Answered

Red Giant Installation Error

Hey all,

I'm experiancing a weird error when trying to install the Red Giant plugin. 

When trying to install from a freshly installed Maxon app is says there was an error and the states that I need MacOs 11.7.10 or newer. I'm confused because this is a Mac Studio with MacOs Ventura 13.0

I've already tried a simple restart and no luck. I appreciate any guidance or suggestions, thanks! 

elias_318
elias_318Correct answer
Dec 22, 2025 6:59 PM UTC

Hey Kevin!

 

After reaching out to Maxon support they confirmed that it's a bug in the error message of their latest version of Red Giant, 2026.2.1, which actually requires MacOS 14. My system is on MacOS 13 so I installed version 2026.1.0 with no issues! 

 

Thank you,

Elias

Best,Elias ZepedaIT SupportNarrator
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3 replies

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
Dec 16, 2025 12:57 AM UTC

Would you check your Maxon app is the latest version?

 

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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
Dec 15, 2025 11:12 PM UTC

Hey elias,

Thanks for the message. Sounds pretty weird. What does Maxon support have to say? Let us know.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
elias_318
elias_318AuthorCorrect answer
Dec 22, 2025 6:59 PM UTC

Hey Kevin!

 

After reaching out to Maxon support they confirmed that it's a bug in the error message of their latest version of Red Giant, 2026.2.1, which actually requires MacOS 14. My system is on MacOS 13 so I installed version 2026.1.0 with no issues! 

 

Thank you,

Elias

Translate
Best,Elias ZepedaIT SupportNarrator
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