Answered

Red Giant Installation Error

Forum|Forum|5 months ago
December 15, 2025
2 replies
508 views

Hey all,

I'm experiancing a weird error when trying to install the Red Giant plugin.

When trying to install from a freshly installed Maxon app is says there was an error and the states that I need MacOs 11.7.10 or newer. I'm confused because this is a Mac Studio with MacOs Ventura 13.0

I've already tried a simple restart and no luck. I appreciate any guidance or suggestions, thanks!

Error or problem

Correct answer elias_318

Hey Kevin!

After reaching out to Maxon support they confirmed that it's a bug in the error message of their latest version of Red Giant, 2026.2.1, which actually requires MacOS 14. My system is on MacOS 13 so I installed version 2026.1.0 with no issues!

Thank you,

Elias

ToolfarmJP

Community Expert

Would you check your Maxon app is the latest version?

Kevin J. Monahan Jr.

Legend

Hey elias,

Thanks for the message. Sounds pretty weird. What does Maxon support have to say? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

elias_318AuthorCorrect answer

Hey Kevin!

After reaching out to Maxon support they confirmed that it's a bug in the error message of their latest version of Red Giant, 2026.2.1, which actually requires MacOS 14. My system is on MacOS 13 so I installed version 2026.1.0 with no issues!

Thank you,

Elias

Best,Elias ZepedaIT SupportNarrator

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