Skip to main content
Participant
June 15, 2019
Question

Render

  • June 15, 2019
  • 2 replies
  • 228 views

When I render using Media Encoder, the exported video is completely black with no audio, and when I render using After Effects there is no export at all, please help I am very confused.

This topic has been closed for replies.

2 replies

gupta shivangi
Legend
June 21, 2019

Hi marissar,

Thanks for reaching out. I understand you are getting incorrect export from both AME and AE. As @Mylenium mentioned, we need more information to troubleshoot the issue. I have some additional questions:

  • Do you get this issue with every composition?
  • Have you tried changing the export settings?
  • Also, we need to test the issue after switching the video renderer.

The answers to these questions will help me to understand the reason for the issue.

Thanks,

Shivangi

Mylenium
Legend
June 15, 2019

No offense, but your post is pretty useless. You haven't given us even the most basic info like system info, exact version of AE, output settings etc.. And then of course it might also help if you told us a bit about what's actually going on in your comp to determine a potential culprit.

Mylenium