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mestup
mestup
Participant
June 8, 2018
Question

Render error 39 § 99

  • June 8, 2018
  • 5 replies
  • 8360 views

So it's been 1 or 2 month since i've done a render in AE and now whenever i try to render, it gives me the same message alert every time :

After Effects warning: Cannot output to this format because it is not currently installed. (39 § 99)

I'll provide screenshots as soon as I can.

After many research on the net about this issue, I still don't understand. The problem doesnt seem to have any solution in other discussions.

The thread below suggests using Media Encoder. For some reason I couldnt launch it for 5 hours, and after restarting my PC it would stop the render right after starting and just crashes. Ok.

After Effects warning: cannot output to his format because it is not currently installed ( 39 :: 99 )

Thanks to this thread I have found a "solution" : CreativeCOW

As a reply suggested I went to change in output template the default type of file to render. Now I'm rendering a PNG sequence every time I want to export. So.. cool right ?

Well it's taking 40 hours now. Maybe more, it keeps increasing the time. For 20 seconds of video to render.

Maybe it's my PC, idk about that.

But i'd still like to render directly a video, and I'd like to know if anyone knows this error.

Thanks for any help/reply.

This topic has been closed for replies.

5 replies

loyal_view0D4D
loyal_view0D4D
Participant
January 9, 2020

I have to be honest but the Adobe community is being very useless lately regarding errors occuring with Mac users. You HAVE to understand that YOUR users are paying to use your software and all they get is a series of unexpected errors and poor customer support. Catalina has been released 4 months ago (7 months for beta) and there is still no solution to this problem. If you want to charge . that amount of money for software . then provide the appropriate customer support.

    A
    Anonymous
    April 21, 2020

    Nooo wayyy ! They may have solved this matter now, right ? 
    I'm stil stuck with the AE render or even the Media encoder rendering...

     

    M
    marineanais.fvr
    Participant
    April 25, 2020

    They haven't solve the problem yet... I'm still lock with this error. 

    I agree with George, it's very useless. So i'm stuck with my animation now, and also with Media Encoder too.

    H
    helpmeplssssss123
    Participant
    December 3, 2019

    i have the same problem but i use quicktime as my renderer but it isnt there as an option? i dont know what to do. please help!

    D
    danishdagraphics
    Participant
    November 19, 2019

    Even I have the same issue. This happened after OS Catalina Update. Now I cannot render the file.

    Chad Baker
    Adobe Employee
    Chad Baker
    Adobe Employee
    December 7, 2019

    For issues that occur after a Mac OS update, you may want to try this solution. I haven't used it on this specific error, but we often see issues with folder permissions being set incorrectly after an OS update. This was written for Premiere but can apply to any application:

    https://helpx.adobe.com/in/premiere-pro/kb/premiere-pro-freeze-or-crash.html

     

    Please give it a try and let us know if that helps.

    /Chad

    E
    Esmée
    Participant
    December 27, 2019

    Hi Chad,

     

    I also tried this but it won't work. Do you have another solution? 

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    June 8, 2018

    Mylenium's chiding aside, we do actually need a lot more information.

    Please share with us your exact render settings and output module settings (screenshots would work for these).

    Your system specs.

    Etc.

    P
    predragm56382400
    Participant
    November 13, 2019

    Same problem (occured after Catalina update). Here is my info:

     

      H
      HIN_1
      Participant
      November 19, 2019

      I have the same problem, please save me!!!~~ 

       

      Mylenium
      Mylenium
      Legend
      June 8, 2018

      Your post is completely useless. You have not offered any system specs, exact render settings, details about your project and so on. How on Earth do you expect anyone to make sense of this? Sorry, but you need to do a lot better and make an effort to actualle give people something they can work with.

      Mylenium

      mestup
      mestupAuthor
      Participant
      June 9, 2018

      why is this bothering you so much it's my first post that I made in a hurry at work, I didnt have my specs or my project settings. I'm just asking if someone know this error.

      Anyway.

      Gigabyte AX370 GAMING K3 motherboard

      Geforce GTX 1080

      AMD Ryzen 5 1500X

      and I thought I had 8 Gb of RAM but apparently I actually have 4 Gb which would be a good explanation to my render time.

      My projects settings are default settings. same for render settings. I never changed anything.

      As for the project itself, I tried different projects as I said, fro simple text animations whithout 3D or effects to heavy projects with multiple effects and compositions added on top of each others, it's always the same error at the render moment.

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