Skip to main content
J
Jebadiah4
Participant
November 16, 2018
Question

Render Queue Crashes AE 2019 probably related to H264 removal

  • November 16, 2018
  • 1 reply
  • 1023 views

I am having render problems with AE 2019 and lock ups...I can work on an old project after saving, but as soon as I go to render, freezes, glitches and lock ups occur. I am using Prores codec. I had presets in my old render queue using H264 and I'm thinking those are causing crashes when I try to render. Adobe needs to fix this issue because I have a LOT of old projects that I'll need to work on!!!!

I've tried importing into a new project to no avail.

Also, this is the first version without H264, and I can use other codecs, but only if I can get a render out!!! Help.

This topic has been closed for replies.

1 reply

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
November 16, 2018

H264 is no longer available in the version of After Effects, you Need to use Adobe Media Encoder

you can refer to this link H.264 in After Effects H.264

R
Community Expert
Rick GerardCommunity Expert
Community Expert
November 16, 2018

If you reset preferences you'll lose all the old presets. There is no reason a bad preset should crash the Render Cue anyway unless you try and use them.

There are some issues with ProRez right now. What are your render settings? Have you researched the ProRez bugs?

J
Jebadiah4Author
Participant
November 16, 2018

Sorry I wasn't clear... I did change out all of my output module settings presets that used h264.  However, in an old project, I keep all of the comps listed from previous renders in the render queue in case I want to reference how long they took, settings or some other info. Any project I opened from previous versions of AE that had renders listed in the render queue that had h264 codecs caused the problems.

My current solution... open the old project in AE 2018, clear out the render queue, then save... I can then open that project in AE 2019 and no problems occur.

Of course I'd like Adobe to fix this glitch, but until they do, I have an extra step to take before opening and working on old projects.

Thanks for your reply.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices