Rendering Error "After Effects warning: Could not open the file ... on cache disk"

Forum|Forum|4 years ago
November 30, 2021
3 replies
4565 views

I get the following error(s) everytime I render my project...

After Effects warning: Could not open the file 'F:\AE\Adobe\After Effects\22.0\Disk Cache - USERNAME.noindex\9c\9c68e7c7-378e-c09c-69ce-e77dd9536bde.ADBE ICV.B300E02.AAAAAI8AmAA=.aecache'.

I get sometimes 8 or even 20 lines of this pointing to different .aecache files.

I still get my .Mov file at the end without visible errors but the long strings of errors sometimes crashes AE during a render.

I have tried:

Changing the permissions on the scratch disk.

Using a different scratch disk.

Baking all expressions to keyframes

The scratch disk is a seperate, fast ssd card from the application and job folders.

This has been happening for about a month I update software and OS as they come...

PC specs are:

Ryzen 3900x, 64gb ram, 3 nvme drives (1 for OS+apps, 1 for working files, 1 for cache), twin rtx 2070 supers.

I've updated all chipset, OS, graphics, Software to the latest this morning and no change.

D

Diana28625088fs64

Participant

I also have this problem, still no official response from Adobe?

F

Flik.Motion

Known Participant

I'm having this same issue, I also get a crash notification when closing AE. And regularly get a crash notification, but AE hasn't crashed?

Did you find a fix for the logged diskcache errors?

G

GHunsburgerAuthor

Participant

nope and no response from Adobe.

I've now swapped ssds (channging OS/progs and isolated cache drive) and uninstalled/reinstalled all of my adobe products.

No change to this behaviour.

A

Andrea24030708su0f

Participant

Hey guys-

I came into work with this same issue. A colleague of mine updated the Avid codec on my system and that seems to have done the trick. Hope this helps somewhat.