Reoccuring crashing on new build
- November 15, 2021
- 0 replies
- 95 views
Hi, I've just setup a new computer build and After Effects keeps crashing. I've checked everything I can think of including turning off GPU, installing a new SSD hard drive just for the cache (250Gb), a fresh reinstall, and doing a memtest. Am not sure what is going on. It seems to crash on playback of timeline and sometimes during render. Have attached 3 x of the most recent crash logs here. Support greatly appreciated!
Computer Specs below:
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z590 AORUS ELITE AX
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 3696 Mhz, 10 Core(s), 20 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. F3, 20/01/2021
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product Z590 AORUS ELITE AX
BaseBoard Version x.x
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.72 GB
Total Virtual Memory 29.4 GB
Available Virtual Memory 17.1 GB
Page File Space 13.5 GB
