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Participant
February 25, 2024
Question

roto brush keeps crashing the app, can't open project

  • February 25, 2024
  • 1 reply
  • 90 views

hello, i have mac somona 14.3 and th newst after effects beta. i have a project with a few roto brush uses. each roto layer is in it's own composition, where the frame rate matches the original video. it was working fine until it crashed and now i can't even open the project. i keep getting an error massege about roto brush & refine edge generating an unexcepted execption. 

sometime it offers me to disable the roto brush effect, but when i do, i can't open the project because it says the roto brush effect can't be fount and i need to reinstall. 

Last log message was: <1362793> <Scripting> <5> Executing startup/shutdown script at: /Applications/Adobe After Effects (Beta)/Scripts/Shutdown/About the Shutdown folder.txt

 

thank you for you help

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1 reply

nishu_kush
Community Manager
Community Manager
March 22, 2024

Sorry to hear about the crash, adi26777674x5hj.

Let us know if you're still having the issue.
Moving this thread from Bugs to Discussions for now.

Thanks,
Nishu