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Participant
June 30, 2022
Question

Run multiple screen after open after effect crash

  • June 30, 2022
  • 2 replies
  • 89 views

Have anyone have some trobleshoot with after open after effect then open another program then the pc have freezing screen then turn to black screen, I have to wait for a minute to make it back to useable or have to restart the pc.
after effect 22.5 version

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2 replies

nishu_kush
Community Manager
Community Manager
June 30, 2022

Is it a laptop? If so, try to run it with the laptop connected to the power adapter. If that doesn't help, please make sure that the GPU driver is updated to the latest.

Let us know how it goes.

 

Thanks,

Nishu

Kartika Rawat
Community Manager
Community Manager
June 30, 2022

Hi there!

Sorry to hear that. Are you working on multiple monitors? Could you share your system details (OS, CPU, RAM, GPU)? 

 

Let us know.

Thanks,

Kartika