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giorgosi40869264
Participant
January 17, 2020
Question

RX 580 (INCOMPATIBLE DRIVER) in AFTER EFFECTS

  • January 17, 2020
  • 2 replies
  • 9249 views

Today i bought my new card (Saphire Radeon RX 580).

I have problem in After Effects. I can't use it in preview in GPU Acceleration. In project settings i can use GPU Acceleration.

 

Also in Media Encoder i can use it.

And in Premiere, i have OpenCL Mercury GPU Acceleration.

 

What can i do?

Thank you.

 

This topic has been closed for replies.

2 replies

Rameez_Khan
Rameez_Khan
Legend
January 20, 2020

Hi giorgosi40869264,

 

You're looking at the wrong preference. Go to File > Project Settings > Video Rendering and Effects and see if you can use Mercury GPU Acceleration?

The preference that you're looking for is for Ray-tracing which is depleted from After Effects. More info here: https://community.adobe.com/t5/after-effects/ae-17-0-no-3d-ray-traced-option/td-p/10736136

In other words, this is not a problem.


Thanks,

Rameez

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 17, 2020

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    G
    giorgosi40869264Author
    Participant
    January 17, 2020

    I did it but no result..:/

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