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Jorge - Matebrain.com
Participant
April 15, 2024
Question

Sing-in Issue: Flawlessly logged into CClowd but After Effects keeps asking to login each time...

  • April 15, 2024
  • 2 replies
  • 189 views

Every time run AE for the first time in the day, it asks me to log in. Sometimes later in the day.
Once I do, it says "too many computers connected" and shows me this PC logged twice.

I disconnect one false PC, now I can move forward... but no! Here comes another pop up:

 

"we can't reach Adobe servers"

 

- How is this possible? Then how did you know that my pc was logged twice on the first place? What it was logged to?

 

This all happens with CC logged flawlessly from the beginning. It's driving me crazy...
Can you help me please?

Also, how it's possible that there is no "keep me logged" checkbox?

This topic has been closed for replies.

2 replies

nishu_kush
Legend
April 24, 2024

I'd suggest changing the password of your Adobe account if you haven't shared it.

Hope it helps. Moving this thread from Bugs to Discussions.

 

Thanks,

Nishu

Mohammad.Harb
Community Expert
Community Expert
April 15, 2024

Did you share your account details with someone else? 
this could happen when same account is being used on more than 2 devices at the same time .