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bnkpro
Participant
February 4, 2017
Question

Split comp display

  • February 4, 2017
  • 5 replies
  • 644 views

Hi. Does anyone know why this is happening? It's usually when I zoom out below 50% and happens a lot.

    This topic has been closed for replies.

    5 replies

    B
    bnkproAuthor
    Participant
    March 10, 2017

    Ok, No this has not resolved. I have checked for driver updates and the problem is still happening. It is also happening with footage so the problem isn't just with JPEGs. Changing the resolution to auto seems to have helped but it's not really something you should have to do right?

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    March 10, 2017

    Does changing that preference I mentioned help?

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    March 6, 2017

    Set your composition's resolution to Auto (and/or set it manually to match your zoom level - that is, at 50% zoom, set the resolution to 1/2 and at 25% zoom, set your resolution to quarter).

    Alternatively, if you go into your preferences and disable the "Hardware accelerate...panels" option, that should fix it too.

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    March 3, 2017

    Hi bnkpro,

    Sorry to see you had some trouble with your footage. Did you ever solve this issue? How so? Did you transcode to a different format? Let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Mylenium
    Mylenium
    Legend
    February 4, 2017

    There are currently issues with JPEGs in AE and other apps due to a bug in the new underlying core library. Convert your picture to a different image format.

    Mylenium

    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    February 4, 2017

    If hardware acceleration and GPU drivers are not the issue, then it's what Mylenium said. In the history of After Effects there have often been problems with certain image formats and video codecs that caused problems decoding the image data that are most easily solved by simply converting the problematic source material to a different format.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 4, 2017

    Try updating or rolling back your video driver.

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