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V
v.ioletes
Participant
May 15, 2020
Question

Stuck at loading homepage (Macintosh)

  • May 15, 2020
  • 1 reply
  • 579 views

When I open the application, the home page is stuck loading, so I cannot open my compisiton through the hompage but instead open them manually by pressing COMMAND+O to open my compisition. I have reset all my prefrences, restarted the application and computer, and checked to new updates to no avail. Please help!

 
 
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1 reply

Mylenium
Mylenium
Legend
May 15, 2020

Without any info about your system, your network connection and so on nobody can tell you much. The usual applies: Start by checking that your firewall or router aren't actually blocking any of the connection to the Adobe servers and your Internet connection is working correctly.

 

Mylenium

    V
    v.ioletesAuthor
    Participant
    May 16, 2020

    I've checked those, and none of them seem to work. I'm guessing it's just a glitch that only a software update can do.

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