Skip to main content
Todd_Morgan
Legend
Sep 12, 2023 7:26 PM UTC
Answered

Suddenly AE won't open files and give this error

I suddenly get these error messages and either a file opens with missing layers or all layers are gone!!!!

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Todd_Morgan
Todd_MorganCorrect answer
Legend
Sep 12, 2023 7:50 PM UTC

Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

3 replies

Todd_Morgan
Todd_MorganAuthorCorrect answer
Legend
Sep 12, 2023 7:50 PM UTC

Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

Translate
Participant
Aug 5, 2024 4:43 PM UTC

I'm having the same issue. What is the UTC app and how do I disable it?

Translate
Todd_Morgan
Legend
Sep 12, 2023 7:33 PM UTC

And getting this error 

 

Translate