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Todd_Morgan
Legend
September 12, 2023
Answered

Suddenly AE won't open files and give this error

  • September 12, 2023
  • 2 replies
  • 388 views

I suddenly get these error messages and either a file opens with missing layers or all layers are gone!!!!

 

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Correct answer Todd_Morgan

Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

2 replies

Todd_Morgan
Todd_MorganAuthorCorrect answer
Legend
September 12, 2023

Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

Participant
August 5, 2024

I'm having the same issue. What is the UTC app and how do I disable it?

Todd_Morgan
Legend
September 12, 2023

And getting this error