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Hecubus114
Inspiring
December 6, 2023
Question

Suddenly Can't Render/Export From AE

  • December 6, 2023
  • 2 replies
  • 951 views

As of yesterday, I suddenly cannot render from After Effects, or send to AME from the render queue. AE allows me to send things to the render queue, but once there, the "Render" and "Queue in AME" buttons are greyed out. Strange because I can do File>Export>Add to Adobe Media Encoder Queue, and it sends it fine.

 

I tried resetting the AE preferences, and verified this is not a project specific problem. Any ideas?

 

Using AE 24.0.3 (Build 2)

Mac OS Ventura 13.6.1

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
Community Manager
December 8, 2023

Do you mind sharing a screenshot of the Render Queue when the buttons are grayed out?

We're here to help.

 

Thanks,

Nishu

Hecubus114
Inspiring
December 8, 2023

Welp, I went to get a screenshot, and.... it works now lol. I don't know if I was doing something wrong, or if updating AE or my OS fixed something, but it works. If the problem reappears, I'll make sure to get a screenshot.

nishu_kush
Community Manager
Community Manager
December 14, 2023

2 common cases when it happens:

  • If you haven't specified the output location yet.
  • Your queue is unchecked.

Feel free to reach out.

 

Thanks,

Nishu

 

 

ToolfarmJP
Community Expert
Community Expert
December 8, 2023

Is the version of After Effects and Media Encoder the same version? If not, you update it.