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Participant
September 27, 2021
Question

Suddenly preview playback not possible anymore

  • September 27, 2021
  • 2 replies
  • 127 views

Hi there, I' using AE 18.4.1
The program runs fine at first, but suddenly I can no longer preview the project or individual videos. When pressing the space bar, the playback changes to play, but nothing happens. The green loading bar loads and renders, finally everything is green, but the preview does not run.
When I try to close the program in this state, it freeze..
If I restart it, everything runs fine again.
Does anyone have any ideas? Install older version?

 

Thank you

Steven

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2 replies

nishu_kush
Legend
September 27, 2021

Hi Steven,

 

Sorry for your issue.

If suggestions provided by the expert doesn't help, try disabling "Hardware Accelerated Composition, Layer, and Footage Panels" under After Effects Preferences > Display.

Let us know how it goes.

 

Thanks,

Nishu

Vishu_Aggarwal
Participating Frequently
September 27, 2021

Try changing the video rendering & playBack to "mercury playback engine Software only"

Go to File > Project settings > General > Video Rendering & PlayBack > Change to mercury playback engine Software only.


or 
Try resetting the preferences of the After effects as follow - 

Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt key or Option key when the splash screen appears.

Vishu AggarwalAdobe Certified Instructor, Professional and Expert