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Participant
April 15, 2025
Question

suite CEP problem

  • April 15, 2025
  • 1 reply
  • 202 views
Hello everyone, I have never been able to open After Effects on my Mac because there is a problem with the CEP suite. I have tried everything but nothing works.
If you know what to do please !

I keep having these 3 messages :
"After Effects cannot continue: Unable to load the Common Extensibility Platform (CEP) suite. You may need to perform a fresh installation."


"We detected a crash during your last session. Crashes can potentially be caused by faulty plugins or corrupted preferences. We recommend starting a session in Safe Mode to diagnose the issue.
During a Safe Mode session, default preferences are used and third-party effect plugins may be disabled."

"After Effects cannot continue: An unexpected error has occurred and After Effects will now shut down.
Make sure you have the appropriate permissions to launch
After Effects and read/write access to the After Effects Preferences folder.
If you received other error messages before this one, please review them and resolve them if possible."
 
 

 

1 reply

nishu_kush
Legend
June 26, 2025

Hi there, sorry about the delayed response.

 

Are you still having the issue? If so, please share the crash reports so that we can analyze them and try to find the root cause of the crash.

Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu