Sunburst preset crashing computer AE 2024

Forum|Forum|2 years ago
December 23, 2023
3 replies
441 views

Whenever I try to use the "Sunburst" preset on After Effects 2024, it immediately crashes the app. I have tried using this effect on After Effects Beta, and it works perfectly fine with nothing crashing. Is there a reason as to why this could be crashing on AE 24, or is there just a bug when using it in AE 24 that makes my computer crash when using it?

Crash

F

FPS_Fish

Inspiring

Not crashing our system, but there's an expression error and it doesn't work

JohnColombo17100380

Community Manager

@FPS_Fish Make sure the expression engine for the your project (in File > Project Settings > Expressions) is set to "JavaScript". That engine is guarenteed to work with all the included presets, while the Legacy ExtendScript engine may not.

Cheers,

- John, After Effects Engineering Team

nishu_kush

Legend

I'll move your post to the Discussions board while we await your information.

Thanks,

Nishu

JohnColombo17100380

Community Manager

Hi @Wollmyth,

Thank you for reporting this issue. I cannot reproduce this crash in the latest 24.1.0 (build 78) version of After Effects when applying the Sunburst preset, but many things could be different on my system versus yours. Could you share a screen recording of the crash as it occurs when you apply the preset? Have you been able to submit any crash reports when the crash occurs?

Your mention that this doesn't occur in Beta may point to the issue already being fixed, but we'd still like to investigate more deeply.

Thanks for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team

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