Participant

Question

Text style changing after export

Forum|Forum|8 years ago
December 4, 2017
4 replies
6521 views

I am running AE CC 2018, Version 15.0.0 on an Alienware Aurora R6, i7-7700K CPU @ 4.20GHz with 32 gb of ram, running Windows 10. 64 bit.

I have a large AE file that I am trying to export into a JPEG sequence (render farm) with 8 other computers of the exact same specs. The render process itself starts with no errors, no missing fonts, and all the computers are connected over a network server. All the computers have the latest version of AE installed, as well as the same fonts synced though typekit.

However, the exported JPEG sequence is not consistent with the live preview of the project in AE. In every few frames of the export, the fonts we used change in weight, swap styles with other fonts we used in other parts of the video, or change to a random serif font that we did not use in the project at all. Examples attached below.

This is the third time we have tried to export this project, and the same error has come up the last two times.

Correct font

Incorrect font

This topic has been closed for replies.

A

Arjun_VS

Participant

I've encountered the same problem. I've used media encoder to render the same AEP file. Now the error has been resolved. But when using after effects's inbuilt render, I'm still encountering the same problem.

P.M.B

Legend

Reading through this thread again I'm wondering: In order for typekit fonts to be available you have to be connected to the adobe cloud, correct? So maybe some of your render nodes for some reason do not have those typekit fonts available? Maybe they are not connected to the cloud or lose connectivity momentarily during rendering and so the typekit font is not available for that frame? This would also account for the "random" (in quotes because there's really no such thing) switching of fonts.

~Gutterfish

R

Rick Gerard

Community Expert

You have not got the exact same fonts installed on all of your render nodes. It could have the same name but be from a different manufacturer or it could be corrupted. If clearing the cache does not do it make sure that your fonts are correct. If you still can't solve the problem convert the fonts to shape layers in AE.

christianariversAuthor

Participant

They are all Typekit fonts, synced with adobe with all styles installed, so we know they are correct.

Thanks for the suggestion to convert the fonts to shape layers, it may be an option but we will have to go back and make edits on the text later, so we are trying to avoid that.

R

Rick Gerard

Community Expert

If it were me I would only re-render the frames that are bad. It's pretty easy to do with an image sequence. Just render them on a machine that works.

P.M.B

Legend

The only time I ever get weird errors like that is when my cache is full. But I've never had happen on an export render, only in preview.

So maybe it is something as simple as cleaning your caches?

~Gutterfish

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