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M
mikolajkamler
Known Participant
March 12, 2021
Question

"The Photoshop Library failed to load because the device has no free space"

  • March 12, 2021
  • 1 reply
  • 9720 views

Hello everyone,

 

When I open my project in AE, I get the following error: "The Photoshop Library failed to load because the device has no free space" and then another saying "The Photoshop Library operation failed", which I can't close (every time I click on OK, it disppears and reappears). This is a project on which I have been working for several months and is quite large, and once it is open, no more error messages appear.

The only thing I can to open the project is to restart my Mac.

What could be causing this? Is this a RAM issue? I don't know which device AE is referring to, since I have several scratch disks, and every one has enough free space.

I have a MacBook Pro with MacOSX 10.15.7 and 16GB RAM, with AE CC 18 installed.

 

Thanks in advance for any help,

Mikołaj

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
March 15, 2021

Hi Mikołaj,

 

Sorry for your issue.

Please try the solution mentioned in the following Community thread: https://community.adobe.com/t5/after-effects/can-t-open-after-effects-due-to-the-following-message-photoshop-library-operation-failed/m-p/10979979

Let us know if it helps.

 

Thanks,

Nishu

M
mikolajkamlerAuthor
Known Participant
March 17, 2021

Hello Nishu,

Thanks a lot for your answer. It seems this is a Photoshop-related issue... I'll try purging the Photoshop cache - which I indeed don't do very often 🙂

Mikołaj

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