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Vadym B.
Vadym B.
Inspiring
February 27, 2026
Answered

The program does not start, error window

  • February 27, 2026
  • 1 reply
  • 62 views

I was working 30 minutes ago, everything was ok. I tried to log in to continue working, but I got this window (screenshot). I tried reinstalling with saved settings, but it didn't help.
I also tried this instruction - https://community.adobe.com/questions-529/after-effects-can-t-continue-an-unexpected-error-has-occurred-and-after-effects-will-now-shutdown-56063.
This also didn't solve the problem. All folders have the appropriate permissions.

This is annoying because I didn't change anything in the files or settings. All I did was open another guy's project, then close it without saving. That was the last successful launch of AE.

I also installed a few fonts from Envato.
What could have damaged AE?

Latest version of AE installed. And latest version of MacOS. Macbook Pro M1.

    Correct answer Vadym B.

    I don't know how, but a miracle happened. I tried to disable the recently installed Monoglyphic – Clean Monospace Font, and AE works successfully. I installed 8-10 different ones. I don't know how, but among all of them, I tried to disable this particular font, and it worked.

    1 reply

    Vadym B.
    Vadym B.AuthorCorrect answer
    Inspiring
    February 27, 2026

    I don't know how, but a miracle happened. I tried to disable the recently installed Monoglyphic – Clean Monospace Font, and AE works successfully. I installed 8-10 different ones. I don't know how, but among all of them, I tried to disable this particular font, and it worked.

    nishu_kush
    nishu_kush
    Legend
    March 2, 2026

    Glad to hear that. Thanks for sharing and updating the thread.

    Feel free to reach out if there are any other questions.

     

    Thanks,

    Nishu

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