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Vadym B.
Inspiring
February 27, 2026
Answered

The program does not start, error window

  • February 27, 2026
  • 1 reply
  • 29 views

I was working 30 minutes ago, everything was ok. I tried to log in to continue working, but I got this window (screenshot). I tried reinstalling with saved settings, but it didn't help.
I also tried this instruction - https://community.adobe.com/questions-529/after-effects-can-t-continue-an-unexpected-error-has-occurred-and-after-effects-will-now-shutdown-56063.
This also didn't solve the problem. All folders have the appropriate permissions.

This is annoying because I didn't change anything in the files or settings. All I did was open another guy's project, then close it without saving. That was the last successful launch of AE.

I also installed a few fonts from Envato.
What could have damaged AE?

Latest version of AE installed. And latest version of MacOS. Macbook Pro M1.

    Correct answer Vadym B.

    I don't know how, but a miracle happened. I tried to disable the recently installed Monoglyphic – Clean Monospace Font, and AE works successfully. I installed 8-10 different ones. I don't know how, but among all of them, I tried to disable this particular font, and it worked.

    1 reply

    Vadym B.
    Vadym B.AuthorCorrect answer
    Inspiring
    February 27, 2026

    I don't know how, but a miracle happened. I tried to disable the recently installed Monoglyphic – Clean Monospace Font, and AE works successfully. I installed 8-10 different ones. I don't know how, but among all of them, I tried to disable this particular font, and it worked.

    nishu_kush
    Community Manager
    Community Manager
    March 2, 2026

    Glad to hear that. Thanks for sharing and updating the thread.

    Feel free to reach out if there are any other questions.

     

    Thanks,

    Nishu