the 'vsni' file is damaged or unsupported

Forum|Forum|5 years ago
December 23, 2020
2 replies
4392 views

Hello everyone,

im often having this problem with different kind of files in After Effects 2020 while importing. It seems more like a software bug than a file problem. I was trying to import some simple .mp4 files (Linear PCM, H.264). I always used h264 and mp4 in older versions of After Effects, i don't understand why they are now unsupported. My files aren't damaged. So if h264 is unsuported in AE, which codec is supported?!? 😞

Error or problem

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Correct answer Simobm

I had the same problem today. At some point, you used Insta360's studio app or premiere plugin to edit a 360 video. They have a bug with one of their plugin.

Check a file called 'insta360importer.bundle' in ~/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore , and delete it. That fixes the problem.

@miz4ni This should work for you too.

S

SimobmCorrect answer

Participant

I had the same problem today. At some point, you used Insta360's studio app or premiere plugin to edit a 360 video. They have a bug with one of their plugin.

Check a file called 'insta360importer.bundle' in ~/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore , and delete it. That fixes the problem.

@miz4ni This should work for you too.

V

Vittoria Elena5FA9Author

Participant

It works!! Thank you so much! Wondering how you got to this solution :') Anyway I am probably going to use insta360 plugin again so I think I will go through this again... hope they fix this soon!