Tool handles not appearing after PSD import

Question

I have tried importing this psd in as many different ways as possible because I know some times there are bugs but no matter what I do I can't get the handles to appear for any of the tools. I have created new after effects files, renamed the psd, tried going back and forth between different import settings to try and trick it back but it isn't working. Only the small gray bounding boxes appear - no ability to move or rotate or change the anchor. Other files work fine. I have removed all layer styles and opacity from the psd file which shouldn't matter but that didn't help either.

Rosalie259487484tuz · Accepted Answer

Thank you for the replies! I solved the problem by uninstalling and reinstalling After Effects. No PSD file would upload correctly, even ones that worked great in the past, so the problem was in AE.

nishu_kush · Answer

Thank you for contacting us.

As the expert recommended, please send us screenshots or a screen recording that shows the issue. Also, check if it happens with a specific PSD file or a certain After Effects project.

We look forward to hearing from you.

Thanks,
Nishu

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