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Inspiring
September 1, 2021
Answered

Trapcode Shine Suddenly Crashes AE

  • September 1, 2021
  • 4 replies
  • 2147 views
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Correct answer ATOMIC BOY

It looks like it may be project file specific.

 

Another project came up where I had to kick out some graphics and realized after I did, that that project used shine in it and it didn't crash. Testing it, I applied shine to a layer and it worked fine. Immediately, I opened up the original project and it didn't crash! Was able to to re-render what I needed and saved it.

 

The next day I had to do another adjustment, and the crash started all over again with the original project. I then made a brand new project file, applied shine successfully, closed it, opened up the problematic file and it was working again.

 

Seems to be a workaround, but I have no idea what is causing it (especially since it had no issues before this suddenly reared its head).

 

The only thing I can think of that is different with the problematic project file is that it is an import-re-save of an 11 year old project file. Maybe there is some legacy nonsense that corrupts the shine cache over time? Maybe it's something unrelated, I don't know. All very odd.

4 replies

November 14, 2021

your workaround works for me too, just saved my butt. thank you. 

November 14, 2021

i have this problem too. just started. no ideas. 

ATOMIC BOYAuthorCorrect answer
Inspiring
September 2, 2021

It looks like it may be project file specific.

 

Another project came up where I had to kick out some graphics and realized after I did, that that project used shine in it and it didn't crash. Testing it, I applied shine to a layer and it worked fine. Immediately, I opened up the original project and it didn't crash! Was able to to re-render what I needed and saved it.

 

The next day I had to do another adjustment, and the crash started all over again with the original project. I then made a brand new project file, applied shine successfully, closed it, opened up the problematic file and it was working again.

 

Seems to be a workaround, but I have no idea what is causing it (especially since it had no issues before this suddenly reared its head).

 

The only thing I can think of that is different with the problematic project file is that it is an import-re-save of an 11 year old project file. Maybe there is some legacy nonsense that corrupts the shine cache over time? Maybe it's something unrelated, I don't know. All very odd.

ToolfarmJP
Community Expert
Community Expert
September 2, 2021

You check the latest version is installed, just in case.

 

https://www.redgiant.com/support/installers/updates/trapcode-shine/

Community Expert
September 2, 2021

I just checked using the same OS and the latest three builds of AE. No problems with any Trapcode products.