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Participant
August 13, 2020
Answered

Trapcode suite installer error

  • August 13, 2020
  • 1 reply
  • 7865 views

Hello there!

 

I am a student practicing Adobe After effects and I have come to the point where I want to learn the Trapcode suite by Red Giant, particularly the Trapcode Particular part for fiery sparkle animations. I am using Adobe After Effects CC 2018.

 

I've gone ahead to the Red Giant site and downloaded the Trapcode suite from there, extracted the zip file and ran the installer as an administrator. However, I soon encountered an error message that there was a problem with the installation.

 

I've tried to follow this video for a fix, but that hasn't done any good I'm afraid, as the problem still persists.

 

Thank you for the time taken to review my issue, since I am really eager to learn more!

 

ps: I've also attached the installer log file

 

This topic has been closed for replies.
Correct answer ToolfarmJP

I guess the issue is related to Windows service command. I would recommend to use the installer of Trapcode Suite v15.1.5. You can skip the on-line activation with this version.

 

https://www.redgiant.com/support/installers/updates/trapcode-suite/

1 reply

ToolfarmJP
Community Expert
ToolfarmJPCommunity ExpertCorrect answer
Community Expert
August 14, 2020

I guess the issue is related to Windows service command. I would recommend to use the installer of Trapcode Suite v15.1.5. You can skip the on-line activation with this version.

 

https://www.redgiant.com/support/installers/updates/trapcode-suite/

Participant
August 14, 2020

Thank you very much for the info! This solution worked perfectly!