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Participant
January 9, 2022
Question

trial has expired

  • January 9, 2022
  • 2 replies
  • 217 views

My trial expired and I purchased after effects but every tim I opened it it said trial expired and poped up with the option to purchase and when i clicked it it said i already owned it then closed out so I uninstalled it and now I cant install it again because it says i need to purchase it but I already own it and does the same thing like I couldnt even purchase it again even if i wanted too

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2 replies

Mylenium
Legend
January 9, 2022
Warren Heaton
Community Expert
Community Expert
January 9, 2022

Try logging out of Creative Cloud Destop, restart, and then log back in.

Participant
January 9, 2022
I tried and it didnt work it still says my trial has expired