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craigbrasco
Participant
June 28, 2020
Question

Trim Layer In (and Out) Point to Current Time shortcut not working in After Effects 2020 (macOS)

  • June 28, 2020
  • 3 replies
  • 2842 views

Hello, 

I'm running macOS 10.14.5 and After Effects 2020 17.1.1 (Build 34). The Option+[ or ] shortcut to Trim Layer Point to Current Time is simply no longer working. I get a system error chime each time I try to use it. 

 

The After Effects Deafult keyboard settings current has two operations assgined to the Option+[ or ] shortcut which include Trim Layer Point to Current Time and Set Point (Out or In) of 'Motion Tracker Points' in Layer Panel (See attached screen shot). If I edit out the latter function, the Trim Layer shortcut still does not work. 

 

If anyone can provide help or advice on how to fix this shortcut I'd grestly appreciate it. This particular shortcut I use frequently and the manual method of trimming layers is very time consuming. 

 

Thank you for your time and consideration. 

This topic has been closed for replies.

3 replies

craigbrasco
Participant
June 30, 2020

Hey Rick and Warren! Sorry for the delayed response. So this is very interesting and not sure why I didn't realize this but after some more digging, I found an article from 2015 or so that described this very same issue I was having. Long story short I simply needed to do a PRAM reset and all is well now. I can only assume it was some system conflict but after trying to disable system keyboard shortcuts and every other remedy I could imagine, I never thought to try a PRAM zap. 

Warren Heaton
Community Expert
Community Expert
June 29, 2020

Just asking the obvious here:  The layer is selected, right?

Community Expert
June 28, 2020

Are you trying to edit the shortcut or did it just stop working when you updated AE? What else has happened to the system recently?

craigbrasco
Participant
June 28, 2020

Rick,

Hello, yes it stopped working with the last three updates. I thought I could edit this shortcut assuming that the multiple functions was the problem. I've never had this issue before sadly. 

Community Expert
June 28, 2020

I'm running OSX 10.14.6 with no problems with 17.1.1, 16.1.3, or 15.1.2. 

 

What else is running? My only background app is Norton and a VPN server.