Type tool in After Effects isn't working

Forum|Forum|2 years ago
February 28, 2023
1 reply
810 views

Hi,

My type tool in after effects (2023) isn't working. Fonts don't show up and the "canvas" seems to disappear. I have tried everything I can find in this support community as well as other sources. I have even tried uninstalling the app and reinstalling. I still have the 2022 version and the type tool works fine. I have included a video. Any help would be great. Thanks.

Type_tool_not_working.zip

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nishu_kush

Community Manager

Hi Ed Schutte,

That's strange!

Have you tried resetting the preferences? If that doesn't work, go to File > Project Settings > change the renderer to Software Only.

Let us know how it goes.

Thanks,

Nishu

E

Ed SchutteAuthor

Participant

Thanks for the reply Nishu. Unfortanutely it didn't work. I have been going back and forth between the 2022 and 2023 versions and I have noticed that If I try and use any tool on a comp, the comp seems to disappear. And if I select a tool and hover the curser over the comp the curser doesn't change to the tool. So if I select the pen tool and hover over the comp the curser remains an arrow. But as soon as I click on the comp, the comp (in my case black rectangle) disappears. And once the comp dispears the tools appears as the tool I selcted. I hope this makes sense. This doesn't happen in the 2022 version.

Thanks again for your help.

Ishan Y

Community Manager

Could you share the exact version of After Effects? (Here's how to check) Please also share your system specifications (OS version, CPU, GPU, RAM) and let us know if you're using a multiple display setup.

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