Inspiring

Question

UI Bug in AE 15.0.0

Forum|Forum|8 years ago
October 18, 2017
7 replies
2478 views

Not sure how this one slipped past the testers. As you can see, the transform channels with multiple values overlap in the UI.

My machine is a Wacom MobileStudio Pro running windows 10.0.15063

This topic has been closed for replies.

Szalam

Community Expert

The After Effects update that came out last night (might take up to 24 hours to propagate to Adobe's servers around the world) fixes this issue. (And several others - it also adds some new functionality.)

Barchtic

Participant

Seems odd how it isn't fixed yet...

kulpreet singh

Inspiring

Sorry for the trouble caused, we are working on a fix.

Thanks,

Kulpreet Singh

D

DannyA-MS

Participant

Any update on when we can expect a fix? I see Photoshop had its first bug fix release for CC 2018 a couple weeks ago...

C

chrisbrearley

Inspiring

Came here to report this as well. Thought I'd add my voice even though it's been pretty well covered already.

UHD monitor with scaling at 150%.

Alexey Tyulin

Participant

I have the same problem. My monitor is 2560x1440 and 150% UI scaling (Windows 10). With 100% and 200% UI scaling It's displayed fine. I don't have this problem in previous versions of AE.

S

Spacecat66Author

Inspiring

I've since discovered that it's due to screen scaling and adobe's new UI font. If you set the scaling to 100 or 200 before launching AE, there's no problem. If you launch AE with the scaling between 100 or 200, the problem persists when you change the scaling with AE running. Apparently Adobe is aware of the problem but couldn't address it before launch. I was told this will be fixed in the next patch.

The good news is that there's a workaround - set your scaling at 200%, launch AE, and then knock it back down to to your preferred scaling- the UI continues to display as it should.

Peru Bob

Community Expert

You may want to file a bug report:

Feature Request/Bug Report Form

S

Spacecat66Author

Inspiring

There's no option for version 15.0.0 in the bug report form yet. Where do I report that?

Peru Bob

Community Expert

Spacecat66 wrote
There's no option for version 15.0.0 in the bug report form yet. Where do I report that?

Good question. I guess they weren't expecting any bugs.

I'll try to see if I can find out from a staff member.

S

Spacecat66Author

Inspiring

For troubleshooting, I've tried restarting, updating my GPU drivers, adjusting my screen scaling from everything from 100% to 300% (I normally have it at 150%). I don't have this problem in 14.2.1.34

kulpreet singh

Inspiring

Hi Spacecat66,

Have you checked for the latest drivers? Drivers | Wacom

Thanks,

Kulpreet Singh

W

willaeast02

Participant

Hello kulpreet,

I'm afraid it is not just Wacom machines. I'm on an HP Z640 Workstation running Windows 10 and XYZ values are overlapping.

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