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Participant
Aug 26, 2024 6:22 PM UTC
Question

Unable to acquire ascii

My after effects will not open anymore. I tried disabling plugins, i tried resetting preferences, i tried starting in safe mode, rebooting, reinstalling, but no luck.

 

I simply get the message at launch " after effects error, internal verificationf ailure, sorry! (unable to acquire ascii style name).

 

Hoping someone can please help., i just updated .

3 replies

Mylenium
Legend
Aug 26, 2024 8:46 PM UTC

That's pretty much useless without any system info. That said it simply sounds like an operating system/ file system issue. Perhaps you renamed a drive/ volume or changed some setting.

 

Mylenium 

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Participant
Aug 27, 2024 1:34 PM UTC

Windows 11 ...

 

I didnt change any settings or rename a drive/volume

 

How can I go forward with this, I can't even open after effects anymore?

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Frank Grießhammer
Adobe Employee
Adobe Employee
Jul 2, 2025 10:33 AM UTC

I am aware this is a late response – my suspicion is that fonts are to blame (which do have an ASCII style name). Perhaps you remember which fonts were installed just prior to this error?

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