"Unable to Instal After Effect" | Won't run on my OS

Forum|Forum|1 year ago
September 29, 2024
2 replies
848 views

Hi everyone,

Can I have some advice regarding this issue?

I believe all my specs are valid for installment. I've updated my software to the latest one, and checked all my specs if it fits the requirement and it seems like I have it all correct. Yet this still keep showing for every attempts I try to download AE.

Would like to receive some help ASAP T-T.

Correct answer vinmar_3808

Hello

The issue has been resolved thanks! I didn't actually do what you suggested but it still helped me. What I just needed to do is to install the creative cloud app in my laptop and download AE from there. Somehow the issue gets resolve once that's done:).

Christelle RD

Community Expert

I would suggest to
- uninstall AE

- clean your computer :
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

- restart you computer

- reinstall AE
Let's see if it works.

V

vinmar_3808AuthorCorrect answer

Participant

Hello

The issue has been resolved thanks! I didn't actually do what you suggested but it still helped me. What I just needed to do is to install the creative cloud app in my laptop and download AE from there. Somehow the issue gets resolve once that's done:).

Christelle RD

Community Expert

Amazing!
Have a nice day 🙂

V

vinmar_3808Author

Participant

To add on to it:

I have an Macbook Air M1 (2020), Memory 8 GB, macOS Serquoia ver 15.0 (Latest Update)

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