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Dirthmitore
Known Participant
September 1, 2023
Question

Unable to Load Video Files into AE from Previous Laptop

  • September 1, 2023
  • 2 replies
  • 297 views

I created a project in After Effects. There are video files in it that were rendered in After Effects. All files were rendered in Apple ProRes 422 HQ. All was well.

 

I got a new laptop a few weeks later. I have been rendering videos with Apple ProRes 422 HQ. I loaded the aformentioned project into AE, and all 19 of my video files can't be loaded into AE, with these error messages for each one:

 

Encountered errors while opening a project.
1) After Effects error: Could not open source file. Please check that file exists with correct permissions.
2) After Effects error: file 'DJ J& Charcoal 1.mov' cannot be imported - this 'MooV' file is damaged or unsupported.

 

I have opened these files in Quicktime and Premiere, and they're fine. How come After Effects (the place where they were created) doesn't want 'em?

This topic has been closed for replies.

2 replies

Giddy_personality5D25
Adobe Employee
Giddy_personality5D25
Adobe Employee
September 4, 2023

try renaming the file with .avi or .mov extension. Or try opening the file in quicktime and save it again as mov file.

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
September 4, 2023

If the issue is related to the permission, you check the permission of the folder where you have saved the project file and the footages.

 

Regarding DJ J& Charcoal 1.mov, would you cut off "&" and change the file name?

 

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