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Harrison25365675jcn9
Participant
July 23, 2022
Question

Unable to manage adobe plans

  • July 23, 2022
  • 2 replies
  • 188 views

I have a free trail for adobe after effects and would like to cancel it, when i go to my plan managment it says "You'll be able to manage this plan shortly" and i am not able to cancel it. Please help.

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2 replies

R
Community Expert
Rick GerardCommunity Expert
Community Expert
July 24, 2022

You can uninstall the app. Once you open a trial Adobe app, the clock starts. You cannot pause the clock. Managing the plan comes after you have purchased something. 

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
July 24, 2022

You need to talk to Adobe directly.

 

https://helpx.adobe.com/contact.html

 

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