Skip to main content
D
defaultgy7fo4nhyi9w
Participant
December 21, 2023
Answered

Unable to open 2023 AE file in AE 2024 (Error 33::7)

  • December 21, 2023
  • 3 replies
  • 3589 views

Hi there, I'm having real issues opening a 2023 AE file in AE 2024. My files were auto-saved and these won't open eithet. I can only open previously auto-saved AE 2023 files in AE 2023 only - not ideal! 

The error message 33::7 appears followed by error message 25::0. I have attached these error messages for reference.

Does anyone have any solves for this. The work took several weeks and worried its all been lost. 
Thank you!

    This topic has been closed for replies.
    Correct answer defaultgy7fo4nhyi9w

    FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

    3 replies

    P
    PRATIK38377791z663
    Participant
    July 2, 2024
    lower_third_(1).aep
    C
    Christoph349484612tl2
    Participant
    January 22, 2024

    I have the same problem, but no c4d files in the project. Any other hints?

    J
    Jasaman36404190zlz6
    Participant
    March 29, 2024

    did you figure it out? i have the same issue.

    D
    defaultgy7fo4nhyi9wAuthorCorrect answer
    Participant
    December 23, 2023

    FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices