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defaultgy7fo4nhyi9w
Participant
Dec 21, 2023 4:50 PM UTC
Answered

Unable to open 2023 AE file in AE 2024 (Error 33::7)

Hi there, I'm having real issues opening a 2023 AE file in AE 2024. My files were auto-saved and these won't open eithet. I can only open previously auto-saved AE 2023 files in AE 2023 only - not ideal! 

The error message 33::7 appears followed by error message 25::0. I have attached these error messages for reference.

Does anyone have any solves for this. The work took several weeks and worried its all been lost. 
Thank you!

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    defaultgy7fo4nhyi9wCorrect answer
    Participant
    Dec 23, 2023 11:56 AM UTC

    FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

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    4 replies

    PRATIK38377791z663
    Participant
    Jul 2, 2024 9:15 AM UTC
    lower_third_(1).aep
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    Christoph349484612tl2
    Participant
    Jan 22, 2024 9:55 AM UTC

    I have the same problem, but no c4d files in the project. Any other hints?

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    Jasaman36404190zlz6
    Participant
    Mar 29, 2024 12:07 PM UTC

    did you figure it out? i have the same issue.

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    defaultgy7fo4nhyi9wAuthorCorrect answer
    Participant
    Dec 23, 2023 11:56 AM UTC

    FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

    Translate
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