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Participant
April 19, 2022
Question

Unable to render AE comp

  • April 19, 2022
  • 2 replies
  • 272 views

Unable to render AE comp on media encoder

Verson: AE 2022

This topic has been closed for replies.

2 replies

nishu_kush
Legend
April 20, 2022

Hi Jegan,

 

Sorry for your issue.

What happens when you try to export using Media Encoder? Do you see any error message? Does it happen with all the projects or only with the projects that were created in the old version?

Please try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know, we're here to help.

 

Thanks,

Nishu

Participant
April 19, 2022

kindly help to resolve the issue

ToolfarmJP
Community Expert
Community Expert
April 20, 2022

You need to mention your environment like OS, After Effects version, graphic card, etc. I would recommend you clear the old cache first.

 

Participant
April 20, 2022

Dear JP,

Thanks for your responce.

My laptop Configuration  :
Windows 10 64 Bit, i7-7820 HQ CPU @ 2.9GHz

32 GB ram

NVIDIA Quadro M1200.

1TB HDD

 

I have cleared all my cache files, even I have uninstalled after effects and re-installed but still facing the issue, I am not able to preview, the preview window became black, I can not render in Media encoder also.

It's rendering some frames and stops. 

Kindly help.