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SebABF
Known Participant
November 23, 2022
Answered

Unable to set clip. GDI Status: "GenericError"

  • November 23, 2022
  • 12 replies
  • 53627 views

I keep on repeatedly getting an error with After Effects that states:

 

After Effects warning: Unable to set clip. GDI Status: "GenericError"

 

It happens to me every day, usually over my lunch hour I switch my screens off. If After Effects is running, when I return and try to RAM Preview, AE will load in to RAM as much as it can, usually playing back once before this error pops up. If I hit ok, the same error then pops up repeatedly, and it will not go away giving me no chance to save my work. I have to use the Task Manager to be able to quit AE.

 

As I've got two monitors plugged in to two PCs, it also happens when I switch PCs then switch back to the one running AE.

 

Can Adobe fix this please? Or at least make it so that the error message doesn't keep coming up when I press OK in an endless cycle of doom?

    Correct answer Jorge - Matebrain.com

    Here is the solution: it is an audio hardware problem. That's why the message pops up when you hit play, until then no audio output is needed.
    Try changing the audio hardware default output to something else. It may be using a device that it's not present right now, like Bluetooth headphones which is my case, or some DVI audio output from a graphic card.

    12 replies

    N
    Naim38460492y7xo
    Participant
    July 6, 2024

     

     

    give me solutin please 

     

    Jorge - Matebrain.com
    Jorge - Matebrain.comCorrect answer
    Participant
    July 31, 2023

    Here is the solution: it is an audio hardware problem. That's why the message pops up when you hit play, until then no audio output is needed.
    Try changing the audio hardware default output to something else. It may be using a device that it's not present right now, like Bluetooth headphones which is my case, or some DVI audio output from a graphic card.

      ananggadipa
      ananggadipa
      Participating Frequently
      September 6, 2023

      This is the true answer. Fixed it for me.

        A
        Ajed
        Inspiring
        June 18, 2023

        Same problem for years.  Mine results in an error loop while playing where i have to open task manager to close the app.  Very frustrating and sadly I know it won't be addressed unless enough people experience the bug.    

         

        This isn't ideal for everyone, but I've eliminated so many dynamic link issues and rendering problems by building Mogurt templates to use in Premire, it's tricky getting everything to work and not all comps will  work either, but as far as workarounds, I have to remember not to press space bar again or create a template.  

          AlexandreMarcati
          AlexandreMarcati
          Participating Frequently
          June 13, 2023

          I'm having the same problem and I've had similar situations lots of time (when an error appears while previewing, and keeps popping back up immediately when you press OK, and the playback doesn't stop).
          It seems to me that it wouldn't be too hard for adobe devs to program it in a way that, whenever an error message pops up, previewing should automatically stop for preventing that the message keeps popping up again immediately, effectively making the software stuck. I wonder how on earth they haven't thought of that yet, this type of thing has happened every now and again for years...

            yash-lucid
            yash-lucid
            Inspiring
            June 2, 2023

            Also experiencing this - any resolution Adobe team? 
            Otherwise if not - I'll start a new thread
            Tried all suggestions here

              S
              Saša Moglo
              Participant
              June 2, 2023

              Found a solution, might be just for my case tho, but try if it might solve yours.

              I found out i only get this error while in a custom workspace which i edited to fit my needs, its the upper tab in AE, screen below

              if i go back to standard workspace and create even a new custom workspace, it goes away. Might be a solution just for my case tho, but try if it works.

               

              Cheers, S

                yash-lucid
                yash-lucid
                Inspiring
                June 2, 2023

                Thanks for the feedback!
                Will try this trick, what also seems to be working is disabling plugins  I don't use, one was probably the culprit.
                (after AE crashes a menu pops up to allow this)

                I disabled
                Dynamic Line Chart
                FilmConvert Pro
                freeGradient

                LUT Buddy
                Pastiche (Pro)

                One of those may have been the culprit

                S
                samuelj81836032
                Participant
                January 19, 2023

                Had this problem. Updated my GPU Driver, reinstalled AE, and cleared the cache and that seemed to work.

                Kirmm Ella
                Kirmm Ella
                Known Participant
                May 16, 2023

                Newest nvidia drivers for 3090Ti, newest AE version - same thing.

                 

                  C
                  CristiCG
                  Participant
                  January 13, 2023

                  Same problem here. As strange as may sounds I have updated the CUDA core to version 12.0. and the problem went away. Background: Until december 2022 I had W10 and AE 22 with no problems, then I have updated to W11, AE 23 and latest NVidia Drivers. For the last 3 weeks did not touched AE due to other priorities. Then I opened AE and I was not even able to live preview the time line. Generic GDI error it something that has to do with Windows in general. It was not the program because any older versions of AE installed had  the same issue. so... Maybe it is the CUDA. And it was... at lest for the last days it works as it should. 

                  C
                  CristiCG
                  Participant
                  January 16, 2023

                  nope. here we go again few days later. 

                  D
                  Detroit5CC1
                  Participant
                  January 5, 2023

                  Hey man, I was also having this very frustrating issue a while ago. Have you bought a new GPU recently? Try doing a clean reinstall of the NVIDIA drivers. I also installed NVIDIA Studio. Also, try reinstalling After Effects after these steps. Mine is running smoothly so far! Hope it helps!

                  S
                  SebABFAuthor
                  Known Participant
                  December 6, 2022

                  Just noting that this error has also been happening on my collegues PC. Similarly specced PC, only he's running two GTX1060 cards.

                   

                  Any change of a response from Adobe?

                    S
                    Saša Moglo
                    Participant
                    November 29, 2022

                    I had the exact same issue yesterday. Found a solution by opening an older version of After Effects, trying to playback there which worked fine, closing it and opening AE 2023. After that the error didn't appear. Not sure what happened, im guessing its something with either cache or gpu drivers, but it works fine since. Hope this helps. Cheers, S

                      S
                      SebABFAuthor
                      Known Participant
                      December 2, 2022

                      Thank you for the response.Yeah, if I close AE and reopen it the error message isn't there.

                      I'm just wondering why the message is appearing in the first place and if Adobe can do something to make it so that the error message doesn't repeatedly appear when I hit OK in an endless cycle.

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